1. Controller
Zakomo FZCO
IFZA Business Park, Dubai Silicon Oasis, Dubai, United Arab Emirates
Email: info@zakomo.com
2. Scope
This Privacy Policy explains how we process personal data when you visit this website and when you contact us. It is intended to provide transparent information about the types of data processed, the purposes, and your rights.
3. Data we process
Website access data (server logs)
When you access this website, technical information may be processed to deliver the site and ensure security (e.g., IP address, date/time, requested page, user agent). This data is typically processed for security, troubleshooting and performance.
Contact data (email enquiries)
If you contact us by email, we process the data you provide (e.g., name, email address, message content) to respond to your enquiry and for documentation purposes.
4. Purposes and legal basis
We process personal data to operate this website, ensure security and stability, respond to enquiries and understand how visitors use the website (web analytics). The legal basis depends on the applicable jurisdiction and circumstances (e.g., legitimate interests in secure website operation, communication and the analysis and improvement of our website, or steps prior to entering a contract).
5. Cookies and web analytics
The website works without cookies. Cookies are only set by the web analytics described below.
Google Tag Manager
This website uses Google Tag Manager, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (for users in the EEA and Switzerland) and Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (for all other users) (“Google”). Google Tag Manager is a tool that loads other services on our website. It does not set cookies itself, but when it is loaded your browser connects to Google’s servers, which processes your IP address.
Google Analytics 4
Through Google Tag Manager we use Google Analytics 4 to understand how visitors use our website, for example which pages are viewed, how long visits last and from which website or search engine visitors arrive. For this purpose Google Analytics stores the cookies _ga and _ga_PXJWZBPVYV in your browser, with a storage period of up to 400 days, and transmits usage data to Google. This includes pages visited, time of the visit, the referring website, approximate location derived from the IP address, device and browser information and a pseudonymous identifier. According to Google, Google Analytics 4 does not log or store IP addresses.
Google may process this data on servers outside the United Arab Emirates, in particular in the USA. Usage data is kept for the retention period configured in Google Analytics and then deleted automatically.
How to prevent web analytics
You can block cookies in your browser settings and delete existing cookies at any time. You can also prevent collection by Google Analytics with the browser add-on provided by Google: tools.google.com/dlpage/gaoptout. For more information, see Google’s privacy policy: policies.google.com/privacy.
6. Hosting and recipients
Depending on your hosting provider and configuration, technical access data may be processed by hosting service providers for the purpose of delivering and securing the website. Where service providers are used, we aim to ensure appropriate contractual and technical safeguards. Google receives the data described in section 5 as our service provider for web analytics.
7. Data retention
We retain personal data only as long as necessary for the stated purposes or as required by law. Email enquiries are typically retained for as long as needed to handle the request and for reasonable documentation. For web analytics data, see section 5.
8. Your rights
Depending on the applicable law, you may have rights such as access, rectification, erasure, restriction, data portability, and objection to processing. To exercise your rights, contact us at info@zakomo.com.
9. Security
We implement appropriate technical and organisational measures to protect personal data. However, no method of transmission over the internet is completely secure.
10. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be published on this page.