Common questions about Zakomo services, delivery approach and scope.
Frequently asked questions
What types of clients do you work with?
We support utilities, energy developers, industrial operators, critical infrastructure stakeholders and SMEs. Engagements range from targeted assessments to full delivery support and long-term operations.
Do you cover both IT and OT environments?
Yes. Zakomo works across IT (networks, hosting, virtualisation, workplaces) and OT (SCADA, automation, secure OT communications). We design controls that respect operational constraints and uptime requirements.
Can you support cybersecurity compliance frameworks?
We support security programs that align to common best practices and OT security approaches (for example, IEC 62443-aligned structures), including gap assessments, roadmaps and documentation.
Do you provide managed services?
Yes. We provide managed services such as monitoring, patching, backup verification and operational support with tailored service levels.
Where are you located?
Zakomo FZCO is based in Dubai (UAE). We deliver locally and internationally—onsite when required and remote where appropriate.
How do engagements typically start?
Most engagements begin with a short discovery call followed by a targeted assessment to define scope, constraints and measurable outcomes. From there, we propose a phased roadmap and delivery plan.
Still have questions?
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